Privacy Policy
Last updated: January 08, 2026
1. Introduction
Welcome to OpenTrades ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website opentrade.ltd and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Purchase our premium membership
- Contact us via email or contact forms
- Participate in our Discord community
This information may include: name, email address, phone number, username, payment information, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create and manage your account
- Service Delivery: To provide access to our courses, community, and resources
- Communication: To send you newsletters, trading tips, updates, and promotional materials (with your consent)
- Payment Processing: To process transactions and send purchase confirmations
- Customer Support: To respond to your inquiries and provide support
- Analytics: To understand how users interact with our website and improve our services
- Security: To protect our website and users from fraud and abuse
- Legal Compliance: To comply with applicable laws and regulations
4. Email Communications
When you subscribe to our newsletter or become a member, we may send you:
- Weekly trading tips and market insights
- Course updates and new content notifications
- Special offers and promotional materials
- Administrative emails (account updates, password resets, etc.)
You can manage your email preferences in your account settings or unsubscribe at any time by clicking the unsubscribe link in any email we send you.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:
- Service Providers: With trusted third-party service providers who assist us in operating our website and delivering services (e.g., payment processors like Stripe, email service providers, hosting providers)
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company
- Protection: To protect the rights, property, or safety of OpenTrades, our users, or others
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Keep you logged in
- Analyze website traffic and user behavior
- Improve our services
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing through Stripe
- Regular security audits and updates
- Access controls and authentication
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under GDPR:
- Access: The right to access and receive a copy of your personal information
- Rectification: The right to correct inaccurate or incomplete information
- Erasure: The right to request deletion of your personal information
- Restriction: The right to request that we restrict the processing of your information
- Data Portability: The right to receive your information in a structured, machine-readable format
- Object: The right to object to our processing of your personal information
- Withdraw Consent: The right to withdraw consent at any time
To exercise these rights, please contact us using the contact information provided below.
10. Third-Party Links
Our website may contain links to third-party websites (such as Discord). We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Significant changes will be communicated via email or a prominent notice on our website.
13. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: